From counter sales to online checkout for a retail brand
The challenge
A well-known local retail brand relied entirely on walk-in sales. Customers kept asking to order over WhatsApp, staff were manually tracking payments, and the brand had no way to sell beyond its own town — every festival season meant missed demand it could see but not serve.
Our approach
We started with the catalogue, not the code: we sat with the owners to structure products, pricing, and delivery zones, then built a fast storefront around how their customers actually buy — mobile-first, UPI-first, with order alerts the staff could act on from a phone.
What we delivered
- Mobile-first online store with search, categories, and offer banners
- UPI, card, and net-banking checkout with automatic payment reconciliation
- Order notifications for staff and simple status updates for customers
- Owner dashboard for products, stock, and festival-season price changes